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5 Ways To Know If Your Psychiatrist Is A Good Match

Shaili Jain, M.D.
Author:
August 24, 2019
Shaili Jain, M.D.
Psychiatrist & PTSD Specialist
By Shaili Jain, M.D.
Psychiatrist & PTSD Specialist
Shaili Jain, M.D., is a psychiatrist and PTSD specialist who currently serves as the Medical Director for Integrated Care at the VA Palo Alto Healthcare System.
Image by Alex Tan / Death to the Stock Photo
August 24, 2019

Millions of Americans seek treatment for mental health conditions from a psychiatrist, a physician who specializes in the treatment of psychiatric illnesses such as depressive, anxiety, mood, and substance abuse disorders. Receiving high-quality psychiatric care can have a massive beneficial impact on one's symptoms, quality of life, and overall prognosis.

What does high-quality psychiatric care look like? If you are seeking help for yourself or for a loved one, how can you tell you are getting the best care? What qualities should you look for to know you've really found a psychiatrist that will be able to help you with your mental health?

As with many of the important relationships in our lives, our individual preferences, personality styles, and values also play a large role in determining the goodness of fit we feel in our relationship with our health care professionals. This said, below are five fundamental characteristics that should be present, regardless, and will help you know if you have a good match with your psychiatrist:

1. Honoring your story.

It is not unusual, when I first meet a patient, for them to minimize their distress. They try to present their best self and often talk themselves out of the need to see me. It's tempting to collude with my patients, but then I remind myself to honor their story and their journey to my office and the fact that by this point they have often hit their version of rock bottom.

The onus is on me, as the psychiatrist, to create a safe space that encourages them to shed this façade of normalcy and be authentic about their thoughts and feelings in their visits with me.

This process starts with a thorough evaluation, which typically takes the form of me asking several questions. This fundamental principle of "taking a patient history" can get shortchanged in large health care organizations where dozens of professionals are asking patients a variety of questions and documenting all the answers in one electronic medical record.

Though it's true that it does not make sense to repeatedly ask the same questions of my patients, I find that the act of my engaging them in providing this personal data builds their trust in me. Furthermore, this one-on-one, live, real-time conversation leaves an imprint of their life story in my mind that reading an electronic medical record will never do.

Within the first few sessions of meeting with a psychiatrist, one should start to feel heard, feel seen for the unique human being you are, and start to feel comfort in disclosing your true thoughts and feelings. A fundamental of good psychiatric practice is a patient feeling they have an ally in their psychiatrist and are in a relationship that promotes collaboration, trust, and mutual respect.

2. Much, much more than "pushing pills."

Often a big part of the care provided by a psychiatrist is that of prescribing psychotropic medications for the treatment of mental illness. But high-quality medication management visits are much, much more than the simple act of "pushing pills."

All psychiatrists receive extensive training in therapy and should feel comfortable switching into therapist mode as needed. Moreover, high-quality psychiatry pays close attention to the psychology surrounding decisions about medications—both a clinician's instinct to prescribe them and the patients' decisions whether to take them.

Not a month goes by without my meeting a patient who has decided to stop taking a medication or never filled the prescription in the first place. Patients' stopping medication prematurely is a fact of life in psychiatry.

Why do people suddenly stop taking their prescription medication? Some feel better and so assume they no longer need medication; some view having to take medication as a personal failure, and taking the pill every day reminds them of this. Others can't afford their copay or are frustrated by their lack of progress or side effects, and a few have a change of heart after talking to friends or reading something unfavorable about their medicine on the Internet.

Paying careful attention to the ambivalence and resistance that often accompany prescription medications is a crucial part of delivering high-quality psychiatric care. If physicians don't openly talk about the obstacles that are contributing to a patient's treatment adherence, then patients are erroneously labeled as "treatment-resistant" and prescribed more medications under the false assumption that the original medications did not work.

This whole process requires the psychiatrist to make a commitment to their patient. This commitment means I can spend weeks, and even months, simply being a companion to my patient as they navigate this process. Your psychiatrist should be readily making and following through on this same commitment to you. Sometimes being a steadfast companion on a patient's journey toward recovery is the most valuable service a physician can provide.

3. Communication, communication, communication.

U.S. health care is famous for being fragmented. With so many different medical specialties, multidisciplinary teams, health care systems, and insurance providers involved, the simple task of talking to one another becomes daunting and thus a low priority for busy clinicians. This lack of communication can have disastrous consequences for patients.

At minimum, before prescribing you a medication, your psychiatrist should know the results of your last physical examination, what your vital signs are, and the results of your most recent laboratory tests. Access to an up-to-date list of your medications is vital to avoiding bad reactions between the pills you are already taking and the ones your psychiatrist is prescribing. And if you are seeing a therapist for talk therapies in parallel to seeing a psychiatrist for medication management, it's important that both mental health professionals communicate about you, their mutual patient.

With your consent, a good psychiatrist should also welcome the involvement of supportive family or friends. Educating them about your condition and the ways they can be helpful to you may be time-consuming but represents a crucial form of communication as it can have a significant beneficial impact on your overall prognosis.

4. A focus on quality of life and wellness.

Mental illness affects many spheres of a person's life, including work, school, family, and social relationships. Having stable housing, employment, and financial security is crucial for many sufferers.

Your psychiatrist should know when to put the prescription pad aside and, instead, take the time to advocate for you by making phone calls, writing letters, nudging colleagues, or helping you access needed programs or services.

Eating a well-balanced, nutritious diet and exercising regularly1 are integral to good mental health, so, to optimize your mental well-being, your psychiatrist should also encourage you to live a healthy lifestyle. In my practice, I always try to reinforce the fact that any steps a patient takes toward improving their wellness will augment and reinforce the positive effects of their medication.

5. Get comfortable with feeling uncomfortable.

Integral to having a good match with your psychiatrist is a relationship that has healthy boundaries. One must never feel coerced or forced into a decision about treatment. Nothing about treatment should leave you feeling exploited or shamed.

This said, having a warm and fuzzy relationship with one's psychiatrist is also problematic. As I often tell my patients, "My job is not to be your friend, but it is my job to be your well-wisher, and sometimes that involves my saying things you might not want to hear."

To effectively treat the symptoms of mental illness and aid someone in moving forward in their life and achieving their personal goals requires the psychiatrist to touch on uncomfortable areas, hold their patient accountable, and sometimes speak ugly truths.

If you feel too comfortable in treatment, something is probably awry.

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